Audit & Compliance Services
accelerates the decision making process and maps your IT initiatives to real business needs.
To fulfil the rising need for new technology capabilities and business procedures, you only have a finite amount of financial and human resources. Few people can afford to reinvent the wheel, either. A discipline for managing information technology systems called IT service management (ITSM) focuses on how consumers utilize technologies rather than how developers make them. Benefits of adopting ITSM include access to a growing body of best practice’s that are outlined in the Information Technology Infrastructure Library (ITIL®). Via our Compliance & Audit Services (CAS) framework, we have created a workable strategy for maximizing the value of ITSM. With the help of this approach, we have been able to quickly address the underlying causes of IT infrastructure problems with ITSM transformation plans and road maps.
Rather than focusing separately on people, process, and technologies, the CAS framework creates governance strategies that are based on proven, cross-functional experiences. We believe this accelerates the decision making process and maps your IT initiatives to real business needs.
ITIL Compliance Services
A set of best practises for managing IT operations and services is called the Information Technology Infrastructure Library (ITIL). Aligning business and information technology is its key goal. To maintain ongoing and uninterrupted business, ITIL’s IT Service Support methodology assists enterprises in managing software, hardware, and human resource services effectively. A ongoing improvement strategy is established and presented to the stakeholders. We carefully examine the workflow process and documentation to manage generally five core ITIL procedures that ensure the uninterrupted and best quality services.
The service includes:
- Process and Procedure awareness
- Work Flow Consulting
- Awareness of ITIL framework to the stakeholders
- Documentation and process adherence
- Designing Governance and Improvement plans
- Designing Five (5) reporting templates