Cross Functional Services (CFS)
accelerates the decision making process and maps your IT initiatives to real business needs.
Datakraft is aware of this and has created a cross-functional module that aligns support teams with either line of business or verticals. The CFS assists in coordinating and focusing the efforts of various functional units in order to deliver IT services to customers in a smooth manner, as well as to improve process adherence, consistency of services, and standardization, as well as to save costs through proactive analysis.
- Problem Management
- Install Add Move Change (IMAC)
- Configuration Management Services
- Asset Management Services.
- Monitoring Services.
- IT Service Management.
- IT Governance & Quality Control Service
- Capacity Management Services.